We can ship products anywhere in the world. In our commitment to the spread of Japanese art and culture, all shipping is 100% FREE.
International customers will save on not only all shipping charges but also any duties and customs involved in shipping our products from Japan to your location.
We will package your order with great care, then ship your items as soon as possible.
Since each piece is custom and hand-made, we ask that you allow at least 1-2 weeks for production.
Once your order has shipped, you will receive an automated shipping confirmation email with your tracking number, and the status of the order will be available on your account page.
Please be aware that for all international orders there may be an additional importer tax charged by certain countries when the order is shipped through customs. Les Ateliers de Japon is not responsible for orders that are lost or delayed in shipment or in customs. We cannot refund these items. If you contact customer service we may be able to remake them or issue you credit.